"Plush Carpeting"

Maintaining Your Mirage Flooring
Hardwood is a living material that reacts to variations in humidity and wears naturally over time. If you maintain it properly and take a few simple precautions, you can keep it looking beautiful for years to come.

Cleaning Mirage Flooring
The Mirage floor finishing system makes Mirage hardwood floors the best choice for easy maintenance.

All it takes is a few easy steps to keep your Mirage floor looking new.


1. Sweep or vacuum floor to remove any dust or abrasive material.


2. Spray a light coat of Mirage Clean directly over soiled area or on your terrycloth mop cover.


3. Mop floor in a back-and-forth motion in same direction as strips. Finish one section before starting another.

*Note: Mirage cleaning products are available in our store.



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frequently asked questions

1. What kind of sub-floor do I need for a tile application?
If floor is already 5/8", you will need to add another 5/8" of exterior grade plywood screwed every 6" on the outside perimeter and 8" in the body of the plywood.

2. Can I tile over a painted floor?
No, paint must be removed off of a concrete floor before tile can be applied. Removal of paint can be done by scraping it or by using a shot blasting machine.

3.  Can I tile over a concrete floor? What if it has some cracks?
Yes, you may tile over a concrete floor, but there are guidelines that have to be followed. If the floor is cracked, it is advisable to use an anti-fracture membrane, otherwise cracks may transmit through the tile. Also as stated in question #2, you cannot tile over a painted concrete floor.

4. What kind of floor do I need for a hardwood application?
Hardwood can be placed over a standard sub-floor with 16" or 19.5" joists on centre with a 5/8" thick plywood, although 3/4" would be preferred. Please note that hardwood cannot go the same direction as the joists; it should go perpendicular or on a 45 degree angle to the joists for structural integrity.

5. Can I tile over a painted wall?
Yes, you can tile over a painted wall; however, there may be limitations. If it is a painted wall for a kitchen backsplash or a tub surround, it should be fine unless it has many coats of paint on it. For concrete walls, the paint must be removed first so the adhesive has something it can grab onto.

6. How do I change the colour of my grout without removing it?
Grout colour can be changed without removal with a stain or a dye that can be purchased by most tile stores.

7. What is the difference between sanded and non-sanded grout?
Sanded grout has sand added to it to increase the strength in a larger grout joint. It stops the grout from shrinkage and adds strength so that the grout will not crack. Non-sanded grout is used in many wall applications because of its non-abrasive texture. If the grout joint is going to be more than 1/8", you need to use sanded. The only time a non-sanded grout is used on the floor is with the installation of polished marble.

8. What is the difference between porcelain and ceramic tile?
The composition is what makes the difference. Ceramic tile is made of  either white or red clay, and porcelain tile is made of porcelain. Porcelain offers less water absorption, it is virtually impervious, and has more sheer strength to it. Some porcelains are also suitable for outdoor use, whereas a ceramic is never recommended for that type of application.

9. I want to tile my back outside deck; what kind of tile do I use?
As mentioned in question #8, porcelain tile (or a natural stone) is recommended for this application. Please contact us for specifications on how it would be done properly.

10. Why is my hardwood cracking in places?
The separation of pre-finished hardwood can happen if there is not enough humidity in the home. To correct this, humidity must be added. Our recommendation is 40 - 45% relative humidity year round. This is easiest to maintain if you have a humidifier attached right to your furnace. If there is cracking in the middle of the board, it is probably a structural problem. Mirage hardwood flooring is warranted against structural damage. Site finished floor cracking is called panelization and can happen if humidity is not maintained properly.

11. Why does some hardwood change its colour after time?
All wood changes colour. Mirage hardwood has a UV inhibitor that has been added to the finish to help guard against yellowing and changing of colour. It is in all species of Mirage except in the exotic hardwoods, American Cherry and Walnut as the changing of colour in these floors actually adds to their beauty and warmth.

12. We want to do a shower in our basement; what do I need to know?
Showers in the basement are becoming more popular everyday, and every job is different. If you are interested in a cement base using a dry pack mortar bed (as opposed to a fiberglass base), you may want to have a tile shop do the install. Waterproofing is the most important thing in the tiling of showers, and we strongly suggest you use a cement board on the walls.

13. Can I put a floor tile on my wall?
Floor tile can be used on most applications and are very popular on walls. The rule of thumb is floor tile can go on walls but most wall tiles cannot be put on floors. This is because the glaze on most wall tiles are not rated for floor use.



Have more questions? We can get you the answers. Send them to sales@designflooring.ca

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